Browse CategoriesWho is JEFFCO Building & Hardware Supplies?
JEFFCO Building & Hardware Supplies is a locally owned and operated business dedicated to providing high-quality materials, tools, and expert advice for both professionals and DIY enthusiasts. We offer a wide selection of in-stock products to help you start and complete any project with confidence.
A qualified builder, an interior designer and a confident storeman will assist you with all you need to complete your project.
How can I place an order?
You can place an order by shopping in store or contacting us directly via phone or email.
Phone: 1300 533 326 or (07) 4982 4844
Email: admin@jeffcoholdings.com.au
Shop: 15 Kyle Street, Emerald, QLD 4720
What payment methods do you accept?
Shop with us in store at 15 Kyle Street, Emerald, QLD 4720. We accept various payment methods including Visa, Mastercard, debit cards, and Direct Debit.
Amex payments do attract a fee.
How much does delivery cost?
Delivery costs are calculated, based on the delivery address and the size of your order.
We will advise you of the delivery cost during the checkout process.
We also offer local delivery within a specified area, which may have different pricing.
Please ask when making your order for confirmation.
For larger orders we do allow you to drive it home yourself with our ute – Manual license only. You just need to ask.
What is your delivery policy?
We strive to deliver your orders as quickly as possible.
Delivery times vary depending on your location and product availability.
For local deliveries, please check our Local Delivery Policy for more details.
You will receive an estimated delivery date once your order is processed.
What is your return policy?
We accept returns for defective, damaged, or incorrect items within 7 days of delivery. Please refer to our Returns and Refunds Policy for detailed instructions on how to return items and request a refund.
How can I find specific products?
You can use the search bar on our website to find specific products or ‘Google’ it.
Email us pictures and we shall find something to suit.
Email: admin@jeffcoholdings.com.au
What should I do if I encounter an issue with my order?
If you experience any issues with your order, such as missing or incorrect items, please contact our customer service team immediately. We will work to resolve the issue promptly.
How can I stay updated on promotions and new products?
Follow us on social media for additional updates and offers.
Is my personal information safe?
Yes, we take the security of your personal information very seriously.
Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
We have our own shredding machine which chews up your information then it is burnt.
We value our customers privacy!
Can I apply for a credit account?
If you are interested in applying for a credit account, please contact our sales team for more information on the application process and requirements.
Can I get assistance with product selection?
Our knowledgeable staff is available to help you with product recommendations and selection.
A qualified builder, an interior designer, and a storeman. Over 100 years of experience.
Feel free to contact us by phone, email, or through our online chat feature for personalized assistance.
If you have additional questions not covered in this FAQ, please don’t hesitate to contact us. We are happy to help.
JEFFCO Building & Hardware Supplies – Serving Emerald with great value building products.